Contact Info

Answers to most questions can be found faster and easier by searching our online documentation.
Please take the following steps before sending an email:

If you can't find the answer on our website:

  • Our team will work with you to resolve your issue quickly and professionally
  • Please include the following information in your email
    • Version of Senuti
    • Version of OS X
    • Type of iPod
    • As many details as possible regarding your question or issue
  • Please don't ask questions about Windows software (we only make Mac OS X applications)
  • Please do not request a phone call. We are not able to provide phone support at this time

Our product support email is: support@fadingred.com